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• Check you spam/junk folders (and mark the message as "not spam/junk" if you find it there).
• Add "weybridgeltc@no-reply.mycourts.co.uk" to your Contacts list or email address book.
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Hotmail/Outlook Users

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• Add "mycourts.co.uk" and "no-reply.mycourts.co.uk" to your Safe Senders and domains.

GMail Users

• Go to Gmail Settings > Filters and Blocked Addresses. If "Weybridge LTC <weybridgeltc@no-reply.mycourts.co.uk>" appears in the list of blocked addresses, select "Weybridge LTC <weybridgeltc@no-reply.mycourts.co.uk>" and click "unblock selected addresses".

Other email service providers may have similar settings -- please follow their instructions. If not, contact their support desk and request delivery of messages from weybridgeltc@no-reply.mycourts.co.uk.